{"id":399,"date":"2024-09-13T07:01:29","date_gmt":"2024-09-13T07:01:29","guid":{"rendered":"http:\/\/dev.bassiana.hu\/?page_id=399"},"modified":"2025-05-22T05:46:48","modified_gmt":"2025-05-22T05:46:48","slug":"altalanos-informaciok","status":"publish","type":"page","link":"https:\/\/bassiana.hu\/en\/szalloda\/altalanos-informaciok\/","title":{"rendered":"General information"},"content":{"rendered":"<p><style>#sp-ea-1541 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-1541.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-1541.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-1541.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-1541.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-1541.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1726211514\"><div id=\"sp-ea-1541\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15410\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15410\" aria-controls=\"collapse15410\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> The room rate includes<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse15410\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15410\"> <div class=\"ea-body\"><ul><li>accommodation in the chosen room type with Bassiana Kneipp \"dR\" custom-developed mattress and complimentary mineral water<\/li><li>buffet breakfast and dinner (up to 10 guests: partial buffet and a'la carte)<\/li><li>use of seasonal outdoor pool (from May to September)<\/li><li>use of the wellness area (whirlpool, Kneipp hot tub, infrared sauna, Finnish sauna, Himalayan salt chamber)<\/li><li>free entrance to the S\u00e1rv\u00e1r Arboretum<\/li><li>Wi-Fi access in the entire hotel<\/li><li>free parking in our camera-monitored car park<\/li><li>VAT<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15411\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15411\" aria-controls=\"collapse15411\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> The room rate does not include<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15411\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15411\"> <div class=\"ea-body\"><ul><li>Local tax is payable on the spot: 780 HUF \/ person \/ night (over 18 years).<\/li><li>Pets are welcome (only in Standard rooms). Please ask at the reception for the pet surcharge!<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15412\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15412\" aria-controls=\"collapse15412\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Check in \/ check out<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15412\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15412\"> <div class=\"ea-body\"><ul><li>Check-in: from 3.00 p.m.<\/li><li>Check-out: until 11.00 a.m.<\/li><\/ul><p>&nbsp;<\/p><p>If possible, we kindly ask our guests to schedule their check-in between 3.00-8.00 p.m. and their check-out between 6.00-11.00 a.m. Early check-in and late check-out are possible on request, subject to availability and at an extra charge. Please contact reception in advance!<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15413\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15413\" aria-controls=\"collapse15413\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Children's discount<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15413\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15413\"> <div class=\"ea-body\"><p>We welcome children over 14 years old. Children's discount between 14-17,99 years: 20% discount.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15414\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15414\" aria-controls=\"collapse15414\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Bank card guarantee<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15414\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15414\"> <div class=\"ea-body\"><p data-start=\"34\" data-end=\"247\">We kindly inform our guests that we can only accept a valid room reservation if a credit card guarantee is provided.<br data-start=\"154\" data-end=\"157\" \/>(To finalize the reservation, we require the full credit card number and its expiry date.)<\/p><p data-start=\"249\" data-end=\"347\">According to our booking conditions, your credit card will only be charged in the following cases:<\/p><ul data-start=\"349\" data-end=\"571\"><li data-start=\"349\" data-end=\"501\"><p data-start=\"351\" data-end=\"501\">if the guest does not arrive at the booked time (\u201cno show\u201d) and fails to cancel the reservation within the deadline specified in our booking policy,<\/p><\/li><li data-start=\"502\" data-end=\"571\"><p data-start=\"504\" data-end=\"571\">if the guest leaves the hotel without settling the payment on site.<\/p><\/li><\/ul><p data-start=\"573\" data-end=\"823\" data-is-last-node=\"\" data-is-only-node=\"\">Providing invalid or falsified credit card details, or details of a card without sufficient funds, constitutes fraud under Section 373 of the Penal Code. In such cases, we will immediately initiate legal proceedings and file a report with the police.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15415\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15415\" aria-controls=\"collapse15415\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Cancellation conditions<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15415\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15415\"> <div class=\"ea-body\"><ul><li>A free cancellation of the reservation is possible up to 1 day before arrival. In case of a cancellation within 1 day before arrival or in the event of a no-show, the hotel is entitled to charge 100% of the reservation amount.<\/li><li>During holiday and special periods, a free cancellation is possible up to 7 days before arrival. For cancellations within 7 days, the hotel is entitled to charge 100% of the reservation amount as a penalty.<\/li><li>In the case of early departure, there is no possibility of a subsequent price reduction of the reservation on site.<\/li><\/ul><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-15416\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse15416\" aria-controls=\"collapse15416\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Visiting the S\u00e1rv\u00e1r Arboretum<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse15416\" data-parent=\"#sp-ea-1541\" role=\"region\" aria-labelledby=\"ea-header-15416\"> <div class=\"ea-body\"><ul><li>The Arboretum of Sarvar can be visited directly through the garden of Hotel Bassiana, free of charge for hotel guests. Please note the opening hours of the Arboretum:<br \/>1st April - 31st October: 9:00 a.m. - 7.00 p.m.<br \/>1st November - 31st March: 9:00 a.m. - 5.00 p.m.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":66,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"pgc_sgb_lightbox_settings":"","footnotes":""},"class_list":["post-399","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General information - Hotel Bassiana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bassiana.hu\/szalloda\/altalanos-informaciok\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General information - 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